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Data HorizonConsulting

Modernization & Support

Maintenance & Technical Support

Your technology, looked after after launch.

The problem

What this solves

Once live, software keeps aging: security flaws, outdated dependencies, bugs that surface with use. Without a dedicated provider, every incident becomes an emergency, and the original developer isn’t always reachable.

Outcomes

What changes for your business

  • Incidents detected and handled before customers notice

  • Systems kept current and protected against known flaws

  • One point of contact for all your technology

  • A predictable maintenance budget

Capabilities

What’s included

What we support

  • Websites
  • Web, mobile and desktop applications
  • APIs
  • Servers and databases
  • Cloud infrastructure

Corrective & preventive maintenance

  • Bug fixing
  • Security and dependency updates
  • Server and database maintenance
  • Backup management

Monitoring & diagnosis

  • Performance and application monitoring
  • Error investigation
  • Troubleshooting

Deliverables

What you receive

  • System takeover audit
  • Monitoring and alerts configured
  • Monthly maintenance report
  • Update plan
  • Up-to-date technical documentation

Technologies we commonly use

  • Sentry
  • Grafana
  • Uptime Kuma
  • Dependabot
  • Docker

You own everything we build: code, accounts, data and documentation.

Process

How we work

  1. Takeover audit

    Inventory of the system, access, risks and urgent issues.

  2. Monitoring setup

    Alerts, logging and backup checks.

  3. Stabilize

    Critical issues fixed and priority updates applied.

  4. Ongoing maintenance

    Requests handled, regular updates and monthly report.

Ideal for

Who this is for

  • Companies whose original developer is no longer available
  • SMEs without an in-house tech team
  • Critical applications that can’t afford to stop
  • Clients whose system we built

Case study

[CASE STUDY]

A detailed client story for this service will be published here.

[CLIENT LOGO]

[METRIC]

Key result

FAQ

Frequently asked questions

Can you maintain a system you didn’t build?

Yes. We start with a takeover audit to understand the code, hosting and risks, then propose a suitable maintenance plan.

How is maintenance billed?

Usually as a monthly plan covering monitoring, updates and a volume of support. Larger changes are quoted separately.

What are your response times?

They are set out in your contract based on how critical each system is and how severe the incident is.

Related services

Solutions that use this service

Have a project in mind?

Tell us where you are and where you want to go. We’ll reply with a clear next step — no obligation.